CLIENT AGREEMENT
I acknowledge and fully understand that cat care involves risks including, but not limited to, the escape of the cat (s), property damage, serious injury, permanent disability, and death of the cat (s) from natural causes, the acts of said cats(s), the acts of other cats(s) and the acts of others. These risks may result in action, inaction, or negligence. Further, there may be other risks not known or not reasonably foreseeable, including but not limited to disability or death.
I understand that visit times are approximate and subject to change based on the needs of all cats under Uncle Jay Cat Sits L.L.C. I entrust Uncle Jay Cat Sits L.L.C and staff to use their best judgment in caring for my cats(s), including, if necessary, arranging for a backup cat sitter to take over duties as outlined in this agreement. I agree to hold Uncle Jay Cat Sits L.L.C. harmless for consequences related to such decisions.
I understand that cats are unpredictable. Uncle Jay Cat Sits L.L.C. cannot be held responsible for mishaps, including taking medication, escaping, biting, eating, or destroying household items, damage to the inside or outside of the home, and personal injury or accidental injury or death. And if the client chooses to have the cat have outdoor access, Uncle Jay Cat Sits L.L.C. sitters will attempt to return the cat home but cannot guarantee it. Food, water, and access to a litterbox will be left outside for the cat unless the owner provides other instructions.
I understand that in inclement weather, natural disaster, or emergency, the designated cat's sitter is entrusted to use their best judgment in caring for my cat (s). However, neither the cat's sitter nor Uncle Jay Cat Sits L.L.C. shall be held responsible for consequences related to any of their decisions.
I agree that I shall be solely responsible for any acts and behavior of my cats(s) while caring for Uncle Jay Cat Sits L.L.C. including, but not limited to, damage to Uncle Jay Cat Sits L.L.C. property and injury to other animals or persons caused by my cats(s). Further, should my cat (s) bite or otherwise injure an Uncle Jay Cat Sits L.L.C. agent, I agree to pay all medical costs and lost wages incurred by the agent due to such injury.
I release Uncle Jay Cat Sits L.L.C., its officers, directors, shareholders, employees, and agents from any liability for injury or illness suffered by my cats(s), other animals, or persons for my cats(s) escape, and any property damage. In addition, assume all the preceding risks for damages related to my cats(s) or property: any injury, permanent disability, damage, or death.
Property - I agree that I am responsible for any injury caused by any condition of my property. If a problem arises, such as a pipe rupture, flood, earthquake, fire, break-in, animal destroying furniture, etc., Uncle Jay Cat Sits L.L.C. will try to contact me and follow my instructions. When immediate action is necessary for my cats' health, safety, or welfare(s), I authorize Uncle Jay Cat Sits L.L.C. to make any repairs required. I further agree to reimburse Uncle Jay Cat Sits L.L.C. for all expenses incurred to repair the property and hold Uncle Jay Cat Sits L.L.C. harmless for any repairs.
Cat Owner - I acknowledge that I am the actual owner of the cat (s). By signing, I recognize that all statements are valid and binding. I understand that this contract shall be interpreted and governed by the laws of California. Each party will perform its obligations by applicable laws, rules, and county and state regulations.
Understand that each waiver or excuse shall be independent of all others. Therefore, if a term or provision is waived or a breach is excused, that waiver or excuse shall not waive any other time, condition, or reason.
Camera Policy - I understand and agree that Uncle Jay Cat Sits L.L.C. agents (sitters) have a reasonable expectation of privacy in certain areas on my property. As such, no device(s) will record anything done or said in any bathroom(s) or shower(s) on my property.
I agree that when Uncle Jay Cat Sits L.L.C. sitters provide overnight care inside my property, there will be no audio recording in any area where I have decided to let sitters sleep.
Agreement Terms - Understand that Uncle Jay Cat Sits L.L.C. reserves the right to terminate this agreement at any time before or during its term if Uncle Jay Cat Sits L.L.C. determines that my cats(s) pose(s) a danger to the health or safety of my cats(s) or others. If Uncle Jay Cat Sits L.L.C. decides to terminate this agreement, Uncle Jay Cat Sits L.L.C. will attempt to notify me of the problem immediately, but I authorize my cats(s) to be placed in a kennel, and I agree to pay all charges.
Agree to indemnify, defend, and hold Uncle Jay Cat Sits L.L.C. harmless from and against all losses, liabilities, damages, fines, penalties, and expenses (including attorneys' fees and other costs of defense) arising from or resulting from any breach of the representations, warranties, covenants, or duties contained in this agreement or otherwise arising out of damage or injury caused by my cats.
Keys - We require that you provide us with two working keys. One key is used as a backup for emergency purposes, lockout, or if a second person is helping out on the job. The other key is for the primary cat sitter. If you only provide us with one key, you will be charged $5.00 for each key made:
All keys are locked up when not in use; additionally, every customer gets a unique I.D. code that only Uncle Jay Cat Sits L.L.C. sitters can identify. One key is assigned to the sitter, and the second is kept in the office safe. We do this in case a sitter falls ill, or something should happen to the sitter, gets held up in traffic, or accidentally locks themselves out.
Fees & Cancellations: Payment is due in full at the first scheduled visit. Keys not left on file with the office will incur a $27.60 charge per exchange will appear on the final statement. Rates do not reflect a 10.25% county tax which will appear on the final invoice. All services include feeding, litter box maintenance, mail collection, watering indoor plants, and security/property check, with messages and photos provided after each visit.
$35 - per visit, 30 minutes
Medical care is $80.00 per visit for a visit length between 60 - 90 minutes, based on the cat's temperament.
Last minute visit, 8 hours or less notice before departure, is $90.00 per visit. The length of the stay varies based on the availability of the sitter's schedule.
Overnight (In-home care) $220.00 per night (10 hours, 9 PM -7 AM)
Holiday Rates: $12.00 per visit for the following Holidays: New Year's Eve/Day, Martin Luther King, Jr. Day, President's Day Weekend (Sat-Mon), Cesar Chavez Day, Memorial Day Weekend (Sat-Mon), Juneteenth, Independence Day, Labor Day Weekend (Sat-Mon), Indigenous Day, Veterans Day, Thanksgiving (Thur-Sat), Christmas Eve/Day.
Cancellations (off-peak) 48-hour notice without penalty fee of 50% of the total. For any cancellations after 24 hours, payment for the total amount is due in full. For cancellations during the holidays (peak season), 7-day notice is required; anything there after the full amount is due.
I authorize Uncle Jay Cat Sits L.L.C. to take/transport my cat(s) to a veterinary office of their choice. However, I understand that Uncle Jay Cat Sits L.L.C. cannot be held responsible for the results of the veterinary treatment or the loss of my cats.
I acknowledge that all known medical and behavioral history of my cat(s) has been disclosed to Uncle Jay Cat Sits L.L.C. I expressly represent that my cats(s) have not been exposed to rabies or distemper within thirty days before cat sitting. I further mean that my cat (s) is/are current on all vaccinations.
This agreement is valid today, and whenever Uncle Jay Cat Sits, L.L.C. cares for my cats.