How much time do you spend on each visit?

All visits start at 35 minutes and max out at 120 minutes per visit; feel free to mix times per visit based on your cats' needs. 

Do I need to schedule a meet and greet with Uncle Jay, and why do I have to pay?

The meet and greet price is $35.00, which will be applied to your first booked services—the deposit guarantees dates when you'll be traveling are reserved for your cat. All new clients must complete a meet and greet with Uncle Jay allowing you to meet your cat's new favorite sitter in the comfort of your own home. In addition, clients can provide in-person details regarding care for your home and cat correctly.  

My cat doesn't need a visit every day; can my sitter skip days?

For the safety of your cats and home, we do not offer this option.

What time will you visit my cat? 


My visit windows occur between 9:00 am - 11:00 am and 4:00 pm - 6:00 pm. f you schedule a visit on the day you are leaving/returning, let me know your expected departure/arrival times. f I arrive before you leave or return home and have not provided me with that information, you will be charged for that visit.


How can I get a set of keys to my sitter?


At the initial meet and greet, I will collect two sets; I keep one, the other is kept on file in my office in case of emergency. However, I understand that providing two sets of keys is not always possible, in which case you can drop off keys at my home office in Albany the morning of your departure or set up a secure lockbox at your home.

My cat needs medication. Does my cat sitter do this? 


Administering medications include subcutaneous fluids, insulin shots, oral and topical medications, and asthma inhalers. Of course, my success is dependent on your cat's temperament. 


How much notice do I need to give to schedule visits?

Clients can register online at Time To Pet. here; you can create a profile for your cat, schedule visits, and make secure payments. Always encourage clients to book sooner rather than later. Fill up quickly, especially for holidays. The more notice you can provide, the better; I understand last-minute travel is sometimes unavoidable in such instances; I will do everything possible to accommodate your request.  


What if I need to cancel? 

Please email me as soon as possible. There is no charge for cancellations made more than 24 hours in advance. Cancellations made with less than 24-hours are due in full, during the following holiday's Thanksgiving and Christmas, seven days' notice to avoid a cancellation charge.


No credits for visits cancelled due to a client's early return home. Clients returning home will be required to pay for the total number of visits.

Are you insured, bonded?

Licensed, insured, and bonded through PETCARE. Workers Compensation covered through Travelers Insurance.


What if my cat needs medical attention? 


If your pet needs immediate attention, I will contact your vet, and if they are available, I will take them there. F your vet is unavailable, I will take them to an emergency vet. Ask you to provide accurate instructions on the medical authorization form before the first visit.